Driven to enhance overall banking experience
Kuwait, 19 February 2019: Burgan Bank, one of the most innovative banks in Kuwait, recently launched the first-of-its-kind interactive statement as part of its ongoing digital evolution.
Keeping in line with the latest technological applications in banking, the eco-friendly interactive e-statements will enable Burgan Bank’s customers to view their account details in an interactive manner, instead of the traditional static version.
Expanding on the eco-friendly email statements platform, the new interactive offering delivers optimal convenience through a dynamic search and sort feature, personalized infographics and a single point view of the entire relationship with the Bank, ensuring a differentiated experience.
While the traditional statement that comes in a PDF format only holds personal account details, the new consolidated interactive statement provides customers a complete record of their transactions with Burgan Bank such as the liability account, fixed deposits, loans, and credit cards.
The consolidated interactive statement is dispatched to the customers every month at their registered email address.
Speaking about the launch, Mr. Nasser Al Qaisi, Chief Retail Banking Officer said, “Introducing the latest digital offerings is key to elevating our customers banking experience. Keeping in line with their expectations of innovation and high quality service from Burgan Bank, we have now advanced our offering to a state-of-the-art bank statement.
The new product is a unique value-added offering for our Bank’s customers that guarantees enhanced convenience, simplicity and engagement.”
Burgan Bank has been at the forefront of innovation through products and services that offer convenient banking solutions, whereby elevating all touch points to provide excellent customer experience to all customers.